Terms & Conditions

Last Updated: 2025-09-07

Welcome to Itinella. By accessing or using our platform, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using Itinella, you agree to be bound by these Terms. If you do not agree, please do not use the platform.

2. Services Provided

Itinella is a travel platform that allows users to browse itineraries posted by travel agencies, request custom itineraries, and communicate directly with agencies.

Note: Itinella itself does not operate tours, provide accommodation, or book travel services. All travel arrangements are between the user and the respective agency.

3. User Accounts

  • You must create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree not to share your account with others or impersonate another person.

4. Travel Agencies

Agencies using Itinella must provide accurate business details during registration. Itinella reserves the right to verify, approve, or reject agency applications. Agencies are fully responsible for the quality and accuracy of itineraries, services, and customer dealings.

5. Payments & Transactions

Payments (if applicable) are made directly between users and agencies, unless otherwise specified. Itinella does not hold liability for disputes, cancellations, refunds, or service failures.

6. User Conduct

You agree not to:

  • Post false, misleading, or offensive content.
  • Use Itinella for unlawful or fraudulent purposes.
  • Attempt to hack, disrupt, or misuse the platform.

7. Liability Disclaimer

Itinella acts as a technology platform connecting users and agencies. We do not guarantee the accuracy, safety, or availability of any itinerary or service listed. Itinella is not liable for any direct, indirect, or incidental damages resulting from the use of our services.

8. Intellectual Property

All content, trademarks, and designs on Itinella are the property of Itinella or its licensors. You may not copy, reproduce, or distribute our content without written permission.

9. Termination

We reserve the right to suspend or terminate any account that violates these Terms.

10. Changes to Terms

Itinella may update these Terms at any time. Continued use of the platform after updates means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of [Insert Country, e.g., Nepal]. Any disputes will be resolved under the jurisdiction of [Insert Location’s Courts].

12. Contact Us

For any questions, contact us at:
Email: support@itinella.com